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Boosting Customer Satisfaction and Retention with Robust Quality Processes

About Client Leading US ecommerce company that sells a wide range of categories, including jewelry, bags, clothing, home décor, religious items and furniture, toys, art, as well as craft supplies and tools. Client: Leading Ecommerce Store Region : US Industry : Retail The Challenge Client was facing a challenge of their customer retention with low…

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AI-Powered Platform for Streamlined Demand, Distribution, and Purchase Planning

About Client A global leader in Fast-Moving Consumer Goods (FMCG) with a vast product portfolio across multiple regions and distribution channels Client: Leading FMCG Brand Region : India Industry : FMCG The Challenge Inaccurate demand forecasting leads to stockouts and excess inventory, impacting profitability for a major FMCG company The client's traditional demand planning process…

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Efficient Campaign Management and Creative Solutions with CleverTap for Optimal Retention

About Client A well-established Indian pharmaceutical brand with a strong online presence in the US. They offer three distinct brands catering to various healthcare needs. Client: Fashion Retailer Region : India Industry : Fashion The Challenge Client struggles to retain customers across its diverse fashion brands, hindering repeat purchases and long-term customer value. Client faces…

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Iksula Personalization Solution Drives Growth for Middle Eastern Innerwear Brand

About Client Our client is a KSA-based hardware and home improvement retailer with an annual revenue of $1BN+. The retailer offers a wide range of products including tools, building materials, home décor, and appliances. They aim to provide one-stop shopping convenience for consumers engaged in home improvement projects. Client: Home Improvement Retailer Region : Saudi…

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Boost Customer Retention with Iksula’s Automation and Analytics Solutions

About Client A well-established Indian pharmaceutical brand with a strong online presence in the US. They offer three distinct brands catering to various healthcare needs. Client: Pharmaceutical Brand Region : US Industry : Healthcare The Challenge Leading Indian pharmacy selling to US consumers struggle to manage efficient marketing operations to acquire and retain customers after…

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Unlock Valuable Customer Insights with Comprehensive Data Science and Analytics Solutions

About Client A leading pest management company with over 600 service centers across 500 cities, providing comprehensive solutions for residential and commercial clients. Client: Pest Management Company Region : US Industry : Utilities The Challenge Client struggled to leverage customer data to improve retention and personalize service offerings. Client lacked a data-driven approach to understand…

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Streamline International Shipping for Global Marketplace Sellers with Iksula’s Cloud-Based Platform

About Client Leading global online marketplace with millions of active buyers and sellers, facilitating billions of dollars in annual transactions. Client: Large Online Marketplace Region : US Industry : Retail The Challenge Sellers on the marketplace struggle with complex international shipping processes, hindering their ability to compete in the global marketplace. Sellers on the marketplace…

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Comprehensive Pimcore enhancement, support, and operations solution

About Client Leading distributor of wholesale and retail landscape supplies in the United States, with a robust online presence. They leverage Pimcore for product information management (PIM). Client: Leading Landscape Supplier Region : US Industry : Construction The Challenge Client struggled with inefficient Pimcore management, hindering product information accuracy and hindering online sales growth. Client…

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Designing Ecommerce Strategy

 ORRA CONSULTING   Typical Consumer ChallengesLack of clarity on Market focus  Gaps in Competitive positioning  Business model uncertainty  Gaps in operations planning Lack of technology capability   For a Jewelry Brand, Iksula engagement comprised:    Competitive benchmarking against 3 direct and 1 global competitor Product assortment & pricing analysis & recommendations Growth roadmap for…

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Strategic Sourcing Partnerships

One of the leading global marketplaces Strong partnership for over 7 years Iksula has been engaged with this customer for over 7 years across various tracks. The main challenges we have aimed to address are providing better seller management and creating a seamless crossborder shipping application for sellers. To address these challenges, Iksula has offered…

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