About Client
Leading US ecommerce company that sells a wide range of categories, including jewelry, bags, clothing, home décor, religious items and furniture, toys, art, as well as craft supplies and tools.
Client: Leading Ecommerce Store
Region : US
Industry : Retail
The Challenge Client was facing a challenge of their customer retention with low…
![](https://iksula.com/wp-content/uploads/2024/07/Case-study_Contact-Center-Operations-1290x725.png)