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Omnichannel Stack

A business's ability to offer a smooth purchasing experience across several channels, such as brick-and-mortar stores, websites, mobile apps, and social media platforms, is referred to as having a "omnichannel stack." Success in the fiercely competitive world of eCommerce depends on offering a dependable and customized consumer experience. It enables companies to monitor client interactions…

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The AI Revolution

Conversational AI is changing the way businesses interact with customers and agents. As technology advances, so do the capabilities of AI-powered chatbots and voice agents. This article will explore the benefits of Conversational AI, the latest trends, and best practices for using it to improve customer service and agent experience. What is Conversational AI? Conversational…

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Decoding US White Goods Market with Data

Download Report Download Report Email If you are human, leave this field blank. Submit The report talks about how the market for large appliances is expanding and how crucial it is for retailers to keep up with current trends. It examines the white goods category on the marketplaces of Amazon, Walmart, and Wayfair, emphasizing on product concentration, top brands,…

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Lightning-Fast Evolution in B2B eCommerce Platforms

Global B2B eCommerce is projected to grow to $47.5 Trillion by 2030.  This growth will also translate into higher customer expectations and complex purchasing behaviors. In this article, we talk about the key priorities B2B companies have for their ecommerce operations for 2023. Lightning-Fast Evolution in B2B eCommerce Platforms Businesses are streamlining their operations and…

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How Technology Leaders are Driving Growth in 2023

The 2020 pandemic left a lasting impact on the global economy, and its effects are still haunting the tech sector across industries. In 2021, as the pandemic started receding, businesses went on a hiring spree to make up for lost time and covid-19 staff shortages. While this attempt to ramp up growth in the ensuing…

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