About Client
Leading distributor of wholesale and retail landscape supplies in the United States, with a robust online presence. They leverage Pimcore for product information management (PIM).
Client: Leading Landscape Supplier
Region : US
Industry : Construction
The Challenge
Client struggled with inefficient Pimcore management, hindering product information accuracy and hindering online sales growth.
Client experienced challenges in their existing Pimcore implementation:
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Reliance on an Incumbent Vendor: Limited support and outdated expertise from their current Pimcore vendor restrict platform optimization and growth.
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Outdated Pimcore Version: Using Pimcore 6 hinders access to new features and functionalities crucial for enhanced product information management.
Inefficient Operations: Manual content updates and taxonomy management are time-consuming and prone to errors, impacting product data accuracy.
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The Solution
Comprehensive Pimcore enhancement, support, and operations solution
Iksula provides a comprehensive Pimcore solution to streamline client’s product information management. Iksula seamlessly transitioned client’s Pimcore system from the incumbent vendor to them. Additionally, we upgraded the system from Pimcore 6 to version 11, unlocking new features and functionalities.
Expert Pimcore Support & Enhancements:: Iksula’s team of Pimcore specialists provides ongoing support, addressing technical challenges and implementing strategic enhancements to optimize product information workflows.
Cloud Support & Maintenance: Iksula ensures the smooth operation and security of client’s Pimcore instance through reliable cloud hosting, maintenance services, and performance monitoring.
Operational Efficiency: Iksula offers dedicated support for day-to-day Pimcore operations, including content updates, taxonomy management, and data quality assurance, ensuring product information accuracy and consistency.
Business Metric Improvement
Iksula’s Pimcore expertise transformed Client’s PIM platform, leading to significant improvements:
- Enhanced Product Information Accuracy: Streamlined workflows and data quality checks ensure accurate and consistent product information across all channels.
- Increased Operational Efficiency: Iksula’s operational support freed up client internal resources, allowing them to focus on core business activities. This led to a 10% reduction in time spent on product information management tasks.
- Faster Time-to-Market for New Products: Efficient product information management allows for quicker product launches and increased online sales opportunities.
