- We were able to drive offline sales from HHT and customer support syncing with eCommerce platform.
Iksula enabled a seamless integration with Almarai core systems via which customers can place orders for its branches from anywhere and the Customer Service agent can place orders on behalf of customers through ASM mode.
- We also introduced Webchat integration to assist new and existing customers for their queries.

eCommerce Technology Enablement
How iksula helped leading Middle East Dairy Producer in empowering B2B customers