Cross Domain and Industry Expertise
Enabling eCommerce Success with AI, Insights, Technology & Processes
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Innovative Services and Solutions for Superior Ecommerce Performance
We offer a comprehensive suite of services and solutions to help our clients succeed in their ecommerce journey. Our offerings are designed to enhance merchandising operations, technology development, contact centers, marketing operations, and analytics. Our advanced AI-driven solutions help you achieve efficiency, customer engagement, and market success.
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Brands
Customers expect a superior, consistent and hyper-personalized experience across all the channels they interact with a brand. Our tailored solutions help a brand by creating a high quality customer experience – build the customer experience platform, run the contact centre operations backend, manage marketing and creative operations and provide the analytics support to identify and act on insights.
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Retailers
Balancing a high quality customer experience with continous cost pressures is inherent to retailers. Our AI tools and processes help retailers to run their technology backends, automate routine tasks, personalize customer interactions, and stay ahead of market trends, resulting in increased sales and customer satisfaction.
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Marketplaces
Offering high quality supply and creating a safe transacting experience forms the core of a marketplace’s success. Our supplier devleopment solution covers seller acquisition and growth, and our AI tools help to onboarding product listings at scale. Our Trust and Safety teams help to create a safe transacting environment and our contact centers help sellers and buyers navigate the complexities of a marketplace. We work with the largest global marketplaces.
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B2B and Manufacturing
We help B2B companies and manufacturers to navigagte the complexities that come with large scale transactions and relationships. We create and run the technology front and backend, help to run the complex business processes with our AI tools and services, and provide analytic support to identify and execution on actionable insights.
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