eCommerce Operations

Building scalable eCommerce Businesses.

RUN OPERATIONS IN A
CONSISTENT, TIME-BOUND & COST-EFFECTIVE MANNER

At Iksula, we help clients re-engineer their operations using technology, data and manpower to enable growth, scale & profitability.

ACCOUNT RECONCILIATION

Iksula’s fully managed Revenue Reconciliation Solution helps online businesses reconcile revenue & charges across multiple sales channels.

Reconciliation finds its place in every accounting practice, but for some business models it has become a central issue.

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customer service

CUSTOMER SERVICE

eCommerce customer service is the combination of strategies, people, and technology used to provide customers of online stores a wow experience.

Assisting customers and resolving customer queries from the discovery stage through consideration, purchase, order fulfillment, and post-sales across different channels is what eCommerce customer service is all about.

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OMNICHANNEL MANAGEMENT

Iksula’s omnichannel Management Services ensure that an expert team handles your day-to-day eCommerce operations while you focus on your core retail business.

We help set up and grow your business through a holistic approach to eCommerce.

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Omnichannel Management
Capability Supply Chain

SUPPLY CHAIN

Iksula offers a comprehensive Supply Chain Management Solution to build scale & enhance productivity.

Iksula offers you much more than just traditional supply chain management and eCommerce. Our modular service components are customized deeply to suit your business requirements.

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MERCHANDIZING OPERATIONS

Managing the Complete Content Lifecycle to deliver a great product experience.

With time customer expectations for a better shopping experience is increasing rapidly, and retailers are looking for solutions that will help them provide their customers with a personalized, consistent, omnichannel shopping experience.

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merchandizing Solutions
reporting-data-analytics

REPORTING & DATA ANALYTICS

Iksula offers a wide-range of data & analytics services to help eCommerce businesses drive data-driven decisions

Iksula supports analytical functions for clients by offering them Product Intelligence & Robotics Process Automation.

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RECENT WORK IN ECOMMERCE OPERATIONS

Know more about work with different clients

INSIGHTS ON ECOMMERCE OPERATIONS

Our perspectives on the trends shaping the relationship between technology, business, and people

Ways to Exploit Big Data for eCommerce

Big Data has been increasingly used by eCommerce companies and this has become common these days. To stay competitive, the […]

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Unified Omnichannel Commerce – Challenges & Opportunities

Retail is a fast-growing, consumer-oriented space. The advent of smartphones and internet in this segment has led to diversification of […]

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Get the Power of Athena Rule Engine to win the eCommerce Battle

Setting up an eCommerce business is just the first simple step in a very complex process that ends in profitability. […]

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