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Data Modernization for a Leading Retailer – Unifying Systems for Omnichannel Growth

About Client

A large multi-state retail enterprise operating across hundreds of stores and multiple online channels. The client sought to unify business data and build a scalable analytics foundation to support omnichannel decision-making.

The Challenge

Disconnected data systems made it difficult to generate timely, accurate insights for business operations, marketing, and supply chain teams.

  • Data scattered across CRM, POS, accounting, and inventory systems
  • Manual data exports and inconsistent reports
  • No unified view of key sales and inventory KPIs
  • Delayed decision-making due to fragmented insights
  • Limited scalability for growing data volumes
  • High dependency on manual data aggregation

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The Solution

Iksula implemented a centralized, cloud-based data lake and BI platform to unify, automate, and scale data analytics.

  • Established AWS-based data lake integrating CRM, POS, and ERP systems
  • Automated ETL pipelines via AWS Glue for consistent ingestion
  • Designed Power BI dashboards for real-time operational visibility
  • Standardized KPIs and reporting models across departments
  • Enabled single source of truth for sales, finance, and inventory
  • Created governance framework for scalable future analytics

Business Metric Improvement

The modernization improved reporting speed, accuracy, and operational efficiency, empowering leadership with data-driven decision-making.

  • 100% unified data visibility across business functions
  • Reporting time reduced from days to minutes
  • Enhanced data accuracy and consistency through automation- Faster decision-making with real-time dashboards
  • Improved scalability for integrating new data sources
  • Foundation established for predictive and AI-led analytics
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    Contact Us

    Have questions?
    Get in touch!