Introduction Running a successful support process is paramount for any eCommerce website. With the rapid growth of online shopping, providing exceptional customer service has become crucial in retaining customers and driving business success. In this blog, we will delve into five essential elements for ensuring an efficient and effective support process for eCommerce websites. These…

4 key principles of eCommerce product data governance What is Product Data Governance? Product data governance is a crucial process for any business that wants to succeed and grow in today’s digital age. Having checks and balances for the product information for an item you are selling is more important than it might seem. It…

In today’s technology-driven world, application performance and observability have become crucial for businesses to ensure seamless user experiences and efficient operations. APM (Application Performance Monitoring) and observability tools are vital in monitoring and managing the performance and availability of applications and infrastructure. Among the leading APM tools in the market, Datadog, Dynatrace, and New Relic…

B2B (business-to-business) commerce is a thriving industry with unique challenges and opportunities. This article will explore three everyday use cases in B2B commerce : customer tiers, credit facilities, and loyalty programs. Customer Segmentation  Customer segmentation is a crucial strategy in B2B commerce. Unlike consumer markets, B2B customers often have a higher Customer Lifetime Value (CLV),…

Global Capability Centers (GCCs) have emerged as a significant business model, particularly in the eCommerce sector. In the late 1990s, US-based companies established GCCs in India to capitalize on labor cost arbitrage. However, these centers faced initial challenges regarding talent acquisition, compliance with local laws, process setup, quality management, and global communication. Over time, India’s…

In the world of eCommerce, the visual appeal of products plays a crucial role in attracting customers and driving sales. With the advancements in artificial intelligence (AI) and image processing techniques, AI-generated images have emerged as a potential solution for automating image editing and generation tasks. However, the question remains: Can AI generate pictures that…

Exploring the Adobe Commerce Services Connector In the fast-paced world of eCommerce, merchants need robust tools and services to support their business operations. Adobe offers a comprehensive suite of Commerce, integration, and data services designed to assist merchants in critical aspects of their operations. From product recommendations and live search capabilities to payment services and…

“Dive into the newest features of Adobe Commerce : Streamlined Quoting, Negotiation and Unprecedented Customization” To give organizations strong eCommerce capabilities, Adobe Commerce, formerly known as Magento, keeps improving and expanding its feature set. The B2B Module 1.4.0 and the most recent release changes for Adobe Commerce, 2.4.7-beta1, will be covered in this blog…

Every company uses a wide range of software programs to provide services and communicate with customers in the modern digital era. However, even minor performance problems can have a big impact, including user frustration, loss of clientele, reduced revenue, and damage to a brand’s reputation. Application Performance Monitoring (APM) is useful in this situation. APM…

Every eCommerce platform needs to give security a high priority in order to protect online stores and safeguard customer data. Businesses can feel secure with Adobe Commerce Cloud considering it has a number of strong security features and procedures. In this blog article, we’ll examine the vital security features that Adobe Commerce Cloud offers, empowering…

Iksula’s Product Content Creator (PC2) is an AI-enabled platform that automates the development of eCommerce product content by utilizing generative AI. To produce high-quality product content at scale, PC2 makes use of ChatGPT, Google Translate, and image editing software. It automatically develops product descriptions and features, pulls attributes from input data, changes images, translates content,…

Product Content Creator (PC2) is an AI-enabled platform developed by Iksula to leverage Generative AI and automate eCommerce product content creation. PC2 uses ChatGPT, Google Translate and Image editing tools to create high quality product content at scale. The key features available in PC2 are as follows: AI-driven copywriting – Produces human-like and personalized content…