Omnichannel Management

A complete managed eCommerce solution to help you scale your business faster.

Omnichannel Management


Iksula manages end-to-end eCommerce operations for retailers and marketplaces, helping them scale faster and profitably.

Service Overview

We help set up and grow your business through a holistic approach towards eCommerce. eCommerce is a different ballgame than traditional Retail – and quite complex in its own way. Mid-sized brands and retailers often face challenges in building and running full eCommerce capabilities internally, as it requires specialized technology, operational knowledge, and fast-tracked decision making. From website development and design, to order fulfillment, customer service, and everything in between, Iksula’s end-to-end eCommerce solution supports your entire operation.

Omnichannel Management

Our Capability

Iksula’s eCommerce Managed Services ensure that an expert team handles your day-to-day eCommerce operations while you focus on your core retail business. Our team has experience in running end-to-end eCommerce operations for enterprise clients, successfully managing the delivery of thousands of orders. Our technological expertise, custom workflows, and BI solutions ensure that we run operations in a data-driven and transparent manner, providing complete visibility for each task. We have experienced teams and tech capabilities to run operations from your location as well as offshore (remotely).

Strategy Consulting
Digital Transformation
Best Practices Setup & Training
Product Catalog
Product Content
Warehouse Management
Order Management
Return Management
Logistics Coordination
Webstore Development
Omnichannel Integrations
Marketplace Management
E-Marketplace Shop-in-Shop
Promotions & Campaigns
Feed Management
Account Receivables & Payables
Exception Management
Customer Service
Call/ Chat/ Email Support
Reviews Management
Competition Analytics
Business Intelligence

OUR WORK FOR Omnichannel Management

Know more about work with different clients

READ MORE ABOUT Omnichannel Management

Iksula team is continuously engaged in deepening our expertise and building stronger competencies. Read what our experts think will be driving ecommerce operations in the future

Mapping The Shift – Omnichannel Retail

The pandemic has had profound changes in the way we eat, drink, shop or even interact as social creatures. It […]