Case Study Orra

Partnering with our clients to digitally transform the way they work & serve their customers.

Orra
Orra

ORRA is a leading chain of jewellery stores with 34 stores across 25 cities and 5 global centers.

It is a part of the world’s largest diamond manufacturing company Rosyblue.

Turnover: over $ 1.8 billion

CLIENT
ORRA

INDUSTRY

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Challenge

Orra realized the importance of tapping into the E-commerce platform by launching their own website and expanding their digital presence through demand generation, Operations and Technology

Our Solution

  • Iksula successfully designed and developed an E-commerce website for ORRA along with ERP and Loyalty Integration.
  • We helped Orra with the Demand Generation for online-to-online and online-to-offline transactions.
  • Data Clusters and Customer Cohorts were implemented to improve marketing performance.
  • We have been managing ORRA’s end-to-end operations including cataloging, order management and customer service.
Orra

Iksula Journey with ORRA

Orra

Key Highlights and Values Delivered

74%

Increase in revenue

1.12X

ROI during the massive hit of Covid-19

-14%

Bounce Rate

-29%

Page Session

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Kamal Osman Jamjoom