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Boosting Website Performance

Discover how Iksula helped boost website performance with optimization and ongoing support

    • Omnichannel Technology, Services, Technology Services

 

Iksula Boosts Website Performance with Optimization and Ongoing Support

 

Iksula assisted this customer with their website performance optimization and ongoing support needs. The company needed assistance in transitioning, auditing, and optimizing their existing website, as well as ongoing support and enhancements post-audit and transition. Iksula was able to provide quick recommendations that impacted performance whenever required and managed the ongoing support and enhancement efforts. This included UI/UX redesign and modification to certain pages, feature enhancement and development, and integration with NetSuite and other systems. Overall, Iksula’s expertise helped this customer to improve the performance of their website and ensure its smooth operation going forward.

About the Customer

A well-known American luxury pen and timepiece company, founded in 1846. The company has a long history of crafting high-quality writing instruments and watches. In recent years, they have been focusing on expanding their digital initiatives to reach a wider audience and enhance their customers’ online experience.

The Problem

The customer was facing several business challenges related to their website. The company needed to handle their existing website and manage it going forward to improve its performance and reach a wider audience.

  • One of the major challenges the customer was facing was the lack of proper website audit and optimization. As a result, the website was not performing well in terms of speed, user experience, and search engine visibility. This was impacting the company’s online sales and reach.

  • Another challenge was the lack of ongoing support and enhancements post-audit and transition. This was causing the website to become outdated and not functioning smoothly. This was causing inconvenience to the customers and impacting the online sales.

Iksula’s Engagement

To address these challenges, the customer decided to seek assistance from Iksula. Iksula helped them in transitioning, auditing, and optimizing their website.

  • The first step in this process was to conduct a comprehensive audit of the website to identify any issues that were impacting its performance. Based on the findings of the audit, Iksula provided recommendations on how to improve the website’s performance. After the audit, Iksula helped the customer in transitioning to the new optimized website.

  • One of the first steps Iksula took was to conduct a Magento code and infra review of the customer’s website. This involved analyzing the website’s architecture, codebase, and infrastructure to identify any issues that were impacting its performance. Based on the findings of the review, Iksula provided recommendations on how to optimize the website for better performance.

  • Iksula also provided quick recommendations that impacted performance whenever required. This helped the customer address any issues that arose in real-time, ensuring that the website was always performing at its best.

  • In addition to the code and infra review, Iksula also managed ongoing support and enhancement efforts. This included UI/UX redesign and modification to certain pages, feature enhancement and development, and integration with NetSuite and other systems. These ongoing efforts helped them keep their website up-to-date and ensure its smooth operation.

  • One of the key areas where Iksula helped the customer was with the integration of their website with NetSuite and other systems. This helped the company to streamline their operations and improve the overall efficiency of their business. They were able to automate their inventory management, order processing and other business-critical operations, which helped them to save time and reduce errors.

Key Business Benefits

 

Iksula’s assistance to the customer resulted in several key business benefits for the company. 

  • The first and foremost benefit was the improvement in the performance of their website. It increased the website’s speed, user experience, and search engine visibility. This helped them increase their online sales and reach a wider audience.

  • Another key benefit for the customer was the integration of their website with NetSuite and other systems. This helped the company to streamline their operations and improve the overall efficiency of their business, which in turn helped them to increase their productivity and efficiency.

  • Iksula’s ongoing support and enhancement efforts also played a crucial role in ensuring the smooth operation of the customer’s website. This included UI/UX redesign and modification to certain pages, feature enhancement and development, which helped to keep the website up-to-date and user-friendly. This helped the customer to retain existing customers and attract new ones.

  • Lastly, Iksula’s quick recommendations that impacted performance whenever required helped the customer to address any issues that arose in real-time, ensuring that the website was always performing at its best. This helped the company to maintain the reliability of their website, which in turn helped them to build trust among their customers.

Overall, Iksula’s solution helped the customer  to improve the performance of their website, increase their online sales, reach a wider audience, improve the efficiency of their business operations, retain existing customers and attract new ones, and maintain the reliability of their website, which in turn helped them to build trust among their customers.